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Help Desk Archive
Thursday
May032012

Mac Users - Free Software!

Faculty, staff and student employees have access to download Apple software at no cost through the Apple Educational Licensing Program (AELP). 

Software for download:

  • Mac OSX Lion
  • iLife 2011
Wednesday
May022012

Spruce Up Your Desktop

Does your desktop need some added flair?  Look no further than the newly designed Leeds themed desktops - straight from LTS.

Tuesday
Mar272012

Avoid Going Over Quota!

The Office of Information Technology offers a free, easy to use service that allows you to securely send large files to users both on and off campus. The Large File Transfer service is a great tool for avoiding large attachments in email, and is also a great solution for researchers who need to share large datasets. More information can be found at the official website:  http://oit.colorado.edu/file-transfer

Monday
Feb272012

Don't Fret Over Spilled Coffee

Don't let this happen to you!! The Contigo Mug with AutoSeal Technology provides a double-walled, vacuum-insulated dream home for your drink of choice that will keep it hot for 6 hours or cold for 20! Plus, it's waterproof!!

6 out of 8 LTS employees own & recommend Contigo!

Monday
Feb202012

2011 - A Story of LTS, by the Numbers

Below is a brief statistical overview generated from the workflow tool we use, Supportworks.  With every technology issue that arises, we track all aspects of that case from open to close using this tool.  Here are 2011 stats.